Privacy Policy
How we handle information connected to your visit to this website and any call you make to our team.
1. Who we are
This website, simcrest.online, is operated by Corvan Mobile ("SimCrest", "we", "us", "our"), a UK-focused mobile deals comparison service. This policy explains what information is involved when you browse this site or call the phone number listed on it.
2. Information we collect from the website itself
This site does not include sign-up forms, account creation, or online checkout. We do not ask you to submit your name, email address, or postal address anywhere on this site. The only interaction the site offers is a click-to-call link that opens your phone's dialler.
3. Information collected through phone calls
If you call the number listed on this site, standard information involved in placing a phone call may be processed, including the number you're calling from, the time and duration of the call, and anything you choose to share with our team during the conversation (for example, your current provider or usage needs). Calls may be recorded for training and quality purposes. Where this happens, you'll be informed by an automated message or by our team at the start of the call.
4. Cookies and analytics
This site may use a small number of cookies for basic analytics and for measuring the effectiveness of online advertising that brought you here, including tools such as Google Ads conversion tracking. These do not identify you personally and are used only in aggregate to understand how the site is performing. See our Cookie Policy for full detail and how to manage them.
5. How we use information
- To help our team assist you when you call, based on what you choose to share
- To understand, in aggregate, how visitors use this website
- To measure whether our online advertising is working, without identifying individual visitors
- To meet legal or regulatory obligations where relevant
6. Who we share information with
We do not sell personal information. Call data may be processed by the telecommunications and call-handling providers we use to operate our phone line, strictly for the purpose of delivering and recording that service. Aggregated, non-identifying analytics data may be processed by standard analytics and advertising platforms (such as Google) under their own privacy terms.
7. How long we keep information
Call recordings and related records are retained only as long as reasonably needed for training, quality and dispute-resolution purposes, after which they are deleted or anonymised.
8. Your rights
Depending on your location, you may have rights to ask what information is held about you, request a copy of it, ask for corrections, or request deletion where applicable. If you'd like to exercise any of these rights in relation to a call you've made to us, you can raise this by calling 0330 059 9418.
9. Children
This service is intended for adults comparing mobile deals and is not directed at children.
10. Changes to this policy
We may update this policy from time to time as our service or applicable law changes. The "last updated" date at the top of this page reflects the most recent revision.
11. Contact
Questions about this policy can be raised by calling 0330 059 9418.